Shipping Policy

Effective Date: January 22, 2026

Thank you for shopping with Decens Barong. This Shipping Policy outlines how and when your orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms stated below.

Shipping Origin

All orders are shipped from Lumban, Laguna, Philippines, home of traditional Filipino embroidery and craftsmanship.

Shipping Destinations

We proudly ship worldwide, including but not limited to:

Philippines
United States
Canada
Australia
All Asian countries

Order Processing Time

Processing time refers to the period required to prepare, tailor, and package your order before it is shipped. This does not include transit time.

Rush Orders / Rush Shipping: 5–12 business days
Standard Orders / Standard Shipping: 12–20 business days

Processing times may vary depending on order volume, customization, and availability. During peak seasons or holidays, processing may take longer.

Shipping Rates

Shipping fees are calculated at checkout based on your location, shipping method, and order weight. Any applicable shipping charges will be clearly displayed before payment is completed.

Delivery Time & Transit

Delivery timelines vary depending on your destination, selected shipping method, courier service, and customs clearance. Decens Barong is not responsible for delays caused by courier issues, customs inspections, natural events, or circumstances beyond our control.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. All customs duties and taxes are the sole responsibility of the customer. We recommend checking with your local customs office for more information prior to placing an order.

Tracking Information

All shipped orders include a tracking number, which will be provided once your order has been dispatched. Customers are responsible for monitoring their shipment using the tracking details provided.

Incorrect or Incomplete Address

Please ensure that your shipping address is accurate and complete at checkout. Decens Barong is not responsible for delays, lost packages, or additional fees resulting from incorrect or incomplete shipping information. Any reshipment costs due to address errors will be charged to the customer.

Lost, Delayed, or Damaged Shipments

While we take every effort to ensure safe delivery, Decens Barong is not liable for packages delayed, lost, or damaged by courier services or customs authorities. If an issue occurs, we will assist you in coordinating with the courier when possible.

Order Changes and Cancellations

Once an order has entered processing, changes or cancellations may not be possible. Please contact us as soon as possible if you need assistance with your order.

Contact Us

For shipping-related questions or concerns, please contact us at:

Email: decensbarong@gmail.com

By placing an order with Decens Barong, you acknowledge and agree to this Shipping Policy.