Terms of service

Terms of Service

Effective Date: January 22, 2026

Welcome to Decens Barong. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our site or making a purchase, you agree to be bound by these Terms. Please read them carefully.

1. About Decens Barong

Decens Barong is an online store specializing in Barong Tagalog, Filipiniana clothing, and related accessories, crafted in Lumban, Laguna—recognized as the embroidery capital of the Philippines. We cater to both local and international customers.

2. Eligibility to Use Our Services

By using this website, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site under your supervision.

3. Orders and Payments

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including orders with incorrect pricing, suspected fraud, or violation of these Terms.

Prices are listed in the applicable currency and may change without prior notice. Payment must be completed in full before an order is processed and shipped.

4. Shipping and Delivery

We offer both local and international shipping. Delivery timelines may vary depending on destination, customs processing, and courier services. Decens Barong is not responsible for delays caused by customs clearance, natural events, or courier-related issues beyond our control.

Customers are responsible for providing accurate shipping details. Any additional fees due to incorrect information or customs duties are the responsibility of the customer.

5. Returns, Refunds, and Exchanges

Our Return and Refund Policy forms part of these Terms. Please refer to our Returns & Refunds Policy page for full details regarding eligibility, timelines, and exclusions.

6. Product Information and Availability

We make every effort to display accurate product descriptions, colors, and details. However, variations may occur due to lighting, screen settings, or handcrafted processes. Measurements may have slight differences due to tailoring and embroidery work.

We reserve the right to discontinue or limit the quantity of any product at any time without notice.

7. Custom and Made-to-Order Items

Custom-made, personalized, and special-order items are produced according to customer specifications and are non-refundable and non-returnable, unless the item arrives defective or incorrect.

8. Intellectual Property

All content on this website—including images, designs, logos, text, graphics, and product designs—is the exclusive property of Decens Barong and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Conduct

You agree not to use our website for any unlawful purpose, including but not limited to:

  • Providing false or misleading information

  • Attempting to disrupt website functionality

  • Violating intellectual property rights

  • Engaging in fraudulent or abusive behavior

We reserve the right to terminate access to our services for any violation of these Terms.

10. Limitation of Liability

Decens Barong shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services, including delays, loss of data, or third-party service failures.

11. Indemnification

You agree to indemnify and hold harmless Decens Barong from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page. Continued use of our website constitutes acceptance of the updated Terms.

14. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Email: decensbarong@gmail.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.